- How to Improve a Network Connection
- PlayStation 4 Wi-Fi Issues, random loses connection Fixes
- The most common PS4 problems, and how to fix them
- Reasons Wi-Fi Connections Drop
- A easy way to fix PS4 frequently dropping WiFi connection.
PlayStation 4 Wi-Fi Issues, random loses connection Fixes
The most common PS4 problems, and how to fix them
Is the problem with the EA servers? Is it with your Internet connection? Is it a problem somewhere in between? If the servers are showing as down, it could be for maintenance, or there could be a problem on our end. Many of the steps here are simple ones. If you need more info on any of them, click View More. Sometimes your internet connection can drop out. If that happens, restarting your router can make it reconnect faster. Turn your router off and then unplug it. Wait about a minute then plug it back in, turn it back on, and try connecting again. Learn how to fully power down your PlayStation 4 on support. If something goes wrong with the DNS you are using, you can have a terrible time trying to connect to the internet. Any use of these sites or their DNS servers is at your own risk. Hardwired connections can be much more reliable than wireless ones. If you're playing using Wi-Fi, try hardwiring your device to your router. Too far from your router to hardwire? Try to move your device as close to your router as possible. Depending on the location of your router, it might be harder to pick up its signal. Walls and large objects can interfere, and so can other electronics like microwaves since they transmit their own signals. Put it out in the open with the antenna if there is one pointed in the direction of your device and see if you get a stronger signal from it. If you live in a highly-populated area, like an apartment complex, there can be a lot of interference from other nearby networks. Changing your wireless channel can limit that and make your wireless connection more stable. Imagine that everyone in apartments and houses near you is blasting different music or watching TV at high volume. Run the trace twice, save and send both sets of results to us. Follow these steps to send the files to one of our advisors. Just like a UOTrace, a Traceroute and Pathping will tell you how your connection is working and show problems that may affect your other devices too. Timeouts indicate a connection problem between your network and our servers or high ping times that can indicate congestion on your network. Follow these steps to send both files to one of our advisors. You can find them in the app stores on your devices. Help us improve EA Help!
Reasons Wi-Fi Connections Drop
This topic has been marked solved and closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one. Start a New Discussion. Go to Solution. Hello Everyone. We have release firmware version 1. View solution in original post. I'm having this issue each night too. It works fine all day, then disconnects. It's like there's a sleep mode that it doesnt wake from. We have a beta firmware that looks to address disconnect issues if you would like to try this firmware send me a PM. I have sent you a private message to try and get access to the beta firmware. Can you please reply to my private message. Spent an hour on the phone with customer support already today. Yes mine does this. I am having to power cycle my modem and router daily. It is getting really frustrating. Sadly I agree I am working hard with the community and waiting for this fix. I feel mislead on the orbi. The marketing hype and reviews were great. But the product has fallen short on its KEY selling factor. I work in IT so I understand hardware issues so I was hoping support would be more helpful, but thus far the only answer I seem to read is